Contact Us
Our dedicated team of power solution specialists is ready to assist you with any inquiries regarding our premium generators, inverters, solar panels, and power accessories. With over 10 years of industry experience, we're committed to providing you with expert guidance and exceptional service.
Get in Touch
We offer multiple convenient ways to reach our customer service team:
- Email: support@powerdepotusa.com
- Phone/Text: +1 (888) 639-2241 (call during business hours or text anytime)
- Live Chat: Available with 30-second response time
- Contact Form: Complete the form below for a direct message to our team
Phone Support Hours: Monday through Friday, 7 AM–5 PM EST
Our Response Commitment
We understand the importance of timely communication when you're making decisions about essential power equipment. Our team is available 24/7 for email inquiries, live chat support, and text messages to our phone number. We prioritize your inquiries and strive to respond to all messages within 12 hours, regardless of when they're sent.
How We Can Assist You
Our knowledgeable customer service representatives are equipped to help you with:
- Detailed product specifications and compatibility information
- Personalized power solution recommendations based on your specific needs
- Order processing and status updates
- Warranty information and claims processing
- Technical support for purchased equipment
- Price beat guarantee inquiries and verification
- Financing options through Shop Pay for high-ticket items
For the most efficient service regarding existing orders, please include your order number when contacting us.
Additional Resources
Before reaching out, you may find answers to your questions in our comprehensive support resources:
- Frequently Asked Questions
- Shipping Policy (Free shipping on all orders + No Tax excluding IL)
- Return & Refund Policy
- Order Tracking Portal
Contact Form
Please complete the form below with your information and inquiry. Fields marked with an asterisk (*) are required.
Why Choose Power Depot USA
As an authorized dealer for premium power equipment brands, we combine technical expertise with exceptional customer care. Our team's extensive industry knowledge ensures you receive accurate information and appropriate solutions for your power needs. We stand behind every product we sell with our price beat guarantee and strive to make your shopping experience both informative and satisfying.
We value your business and look forward to helping you find the perfect power solution.